Shipping Policy
Thank you for shopping at Vapelinkuk.com. We aim to provide you with the best possible shopping experience, including swift and reliable shipping.
Shipping Times
Orders are typically processed within 1-2 business days. Once your order is processed, you will receive a confirmation email with tracking information. Please note that shipping times may vary depending on your location and the shipping method chosen during checkout.
Standard Shipping: Estimated delivery within 3-5 business days.
Express Shipping: Estimated delivery within 1-2 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the weight of your order and your location. We offer free standard shipping on orders over a certain amount; please refer to our current promotions for more details.
International Shipping
At this time, we only offer shipping within the United Kingdom. We do not ship internationally. We apologize for any inconvenience.
Returns and Exchanges
We want you to be completely satisfied with your purchase. If you’re not satisfied for any reason, you may return the item(s) within 30 days of receiving your order for a refund or exchange.
To initiate a return or exchange, please follow these steps:
Contact our customer service team at [[email protected]] with your order number and the reason for the return or exchange.
Pack the item(s) securely in the original packaging, if possible.
Ship the return package to the address provided by our customer service team.
Return Conditions
The item(s) must be unused, in the same condition you received them, and in the original packaging.
You are responsible for return shipping costs unless the return is due to our error or a defective product.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. If your return is approved, your refund will be processed, and a credit will be applied to your original method of payment.
Exchanges
If you need to exchange an item, please contact our customer service team to arrange the exchange. We will ship the replacement item once we receive the returned item and verify its condition.
Contact Us
If you have any questions about our Shipping and Returns Policy, please contact us at [email protected].